QUICK NAVIGATION

Kenya Trade Network Agency (KenTrade) is a state Agency under the National Treasury that is mandated to facilitate cross border trade and establish, manage and implement the National Electronic Single Window System (Trade Facilitation Platform).

Our Vision

A Global Leader in Trade Facilitation.

Mission Statement

To facilitate trade by simplifying, harmonizing, and automating business processes through effective and efficient management of the National Electronic Single Window System and provision of related services for Kenya’s global competitiveness.

Core Values

In an endeavour to realize its vision and mission, the Agency upholds the following core values:

Customer centric

The Agency commits to provide the highest standards in service delivery and customer experience to all its stakeholders.

Integrity

The Agency commits to act in an honest, transparent, and responsible manner in discharging its mandate whilst maintaining the highest degree of accountability.

Excellence

The Agency commits to ensure that all its operations are undertaken in a manner that facilitates efficiency and effectiveness in service delivery.

Innovation

The Agency will be a learning organization that embraces change and continuously integrates creativity and innovation in its business systems, processes, and services..

One KenTrade

The Agency commits to ensure that the staff and the Board of KenTrade work as a team and nurture a performance driven culture.

Tagline

Trade made simple

KenTrade in collaboration with the Institute for International Trade, The University of Adelaide, Australia and TradeSmart Consult LImited hosted participants of the Australian Awards Short Course in Trade Facilitation. The annual program held in African cities on rotational basis is in the context of the African Continental Free Trade Area (AfCFTA) with Kenya as the 2024 host country.The participants drawn from 11 African countries are currently in Kenya for a three-week training program at a Nairobi Hotel.The training is being delivered by the University of Adelaide, Australia, and is sponsored by the Australian Government, with support from the State Department of Trade.The purpose of their visit was to gain insights into trade facilitation in Kenya, including the Single Window, Information for Trade Portal, and other initiatives that KenTrade is involved in. Prof. Peter Draper from the University of Adelaide's School of Economics and Public Policy Institute for International Trade and Dr. Nathan Gray from Institute for International Trade and international trade expert and CEO of SmartTrade Consult Limited, Rose Ronoh, accompanied the program participants.KenTrade Director Strategy, Compliance and Business Development Fridah Kaberia led the KenTrade delegation. The delegation was also addressed by KenTrade CEO, Mr. David Ngarama. ... See MoreSee Less
View on Facebook
We would love hearing from you! Reach out to us anytime on our social media channels, e-mail or phone.We have put mechanisms to be able to handle your complaints/feedback about our services. Accessible the procedure on our website: www.kentrade.go.ke/resource-centre/complaint-handling-procedure For more information e-mail: contactcentre@kentrade.go.ke or call +254 709 950 000 /+254 204 965 000 ... See MoreSee Less
View on Facebook
Banner on functions and milestones of the InfoTrade Portal.
KenTrade`s complain handling process.

Partners

News

Awards

Learn how we can facilitate you to be a better trader

Demos

Layout

Wide
Boxed

Nav Mode

Skip to content