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Kenya Trade Network Agency (KenTrade) is a state Agency under the National Treasury that is mandated to facilitate cross border trade and establish, manage and implement the National Electronic Single Window System (Trade Facilitation Platform).

Our Vision

A Global Leader in Trade Facilitation.

Mission Statement

To facilitate trade by simplifying, harmonizing, and automating business processes through effective and efficient management of the National Electronic Single Window System and provision of related services for Kenya’s global competitiveness.

Core Values

In an endeavour to realize its vision and mission, the Agency upholds the following core values:

Customer centric

The Agency commits to provide the highest standards in service delivery and customer experience to all its stakeholders.

Integrity

The Agency commits to act in an honest, transparent, and responsible manner in discharging its mandate whilst maintaining the highest degree of accountability.

Excellence

The Agency commits to ensure that all its operations are undertaken in a manner that facilitates efficiency and effectiveness in service delivery.

Innovation

The Agency will be a learning organization that embraces change and continuously integrates creativity and innovation in its business systems, processes, and services..

One KenTrade

The Agency commits to ensure that the staff and the Board of KenTrade work as a team and nurture a performance driven culture.

Tagline

Trade made simple

PUBLIC NOTICE

Public Notice_Regulations_User Fees

Single Window System is basically a trade facilitation tool that enables parties involved in international trade to submit regulatory import and export related documentation to lodge their documents through a Single platform hence the name Single Window System.

Dear Customer,Kindly take note of the public notice on the commencement of the National Electronic Single Window System (General) regulations. Note, the user fees take effect as per the stipulated Second Schedule which is available on our website. Linkwww.kentrade.go.ke/site/wp-content/uploads/2024/05/Public-Notice-KenTrade-Service-Charges-_17May-... ... See MoreSee Less
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We offer training to all our users of the Trade Facilitation Platform (TFP) at a nominal fee, to equip you with the necessary skills needed to help you navigate the platform with ease.We are here to serve you every step of the way.For more information e-mail: contactcentre@kentrade.go.ke or call +254 709 950 000 /+254 204 965 000. ... See MoreSee Less
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Banner on functions and milestones of the InfoTrade Portal.
KenTrade`s complain handling process.

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