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Kenya Trade Network Agency (KenTrade) is a state Agency under the National Treasury that is mandated to facilitate cross border trade and establish, manage and implement the National Electronic Single Window System (Trade Facilitation Platform).

Our Vision

A Global Leader in Trade Facilitation.

Mission Statement

To facilitate trade by simplifying, harmonizing, and automating business processes through effective and efficient management of the National Electronic Single Window System and provision of related services for Kenya’s global competitiveness.

Core Values

In an endeavour to realize its vision and mission, the Agency upholds the following core values:

Customer centric

The Agency commits to provide the highest standards in service delivery and customer experience to all its stakeholders.

Integrity

The Agency commits to act in an honest, transparent, and responsible manner in discharging its mandate whilst maintaining the highest degree of accountability.

Excellence

The Agency commits to ensure that all its operations are undertaken in a manner that facilitates efficiency and effectiveness in service delivery.

Innovation

The Agency will be a learning organization that embraces change and continuously integrates creativity and innovation in its business systems, processes, and services..

One KenTrade

The Agency commits to ensure that the staff and the Board of KenTrade work as a team and nurture a performance driven culture.

Tagline

Trade made simple

Happy International Women’s Day! KenTrade joins the global community in celebrating the power of inclusivity and the transformative impact of empowering women. Let us all unite to inspire inclusion and accelerate progress towards a more equitable world. National Gender and Equality Commission#HIWD #HappyInternationalWomensDay ... See MoreSee Less
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KenTrade has been voted among the top 10 best performing public institutions in the country according to a survey by the Public Service Commission.Chairman of the Shippers Council of Eastern Africa Mr. Mohamed Shabir joined KenTrade Chairman Hon.Basil Criticos in congratulating KenTrade staff for the excellent ranking by the Public Service Commission.KenTrade was ranked among the best performers in the 2022/2023 Financial Year report by the PSC that targeted 523 public institutions. The ranking was on performance management, equitable allocation of opportunities and resources, as well as engaging the public in making key policies, exemplary service delivery improvement, high standards of professional ethics, good governance, transparency, and accountability. Other parameters considered in the ranking included efficiency, effectiveness, economic use of resources, sustainable development, as well as devolution and decentralization of public services. KenTrade scored 78.7 % in overall compliance thus making it among the best performing institutions."We at the Shippers Council of Eastern Africa are proud of this achievement by KenTrade and congratulate the Agency for the good work," Chairman Shabir saidChairman Basil Criticos said the recognition and ranking by Public Service Commission was well deserved and congratulated CEO David Ngarama and Agency staff for this success." This is a big achievement that confirms KenTrade position as an industry leader," said Mr Criticos.CEo Mr David Ngarama ... See MoreSee Less
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Banner on functions and milestones of the InfoTrade Portal.
KenTrade`s complain handling process.

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